How It Works

For Buyers

1

Browse & Search

Explore thousands of pre-owned rackets, paddles, and equipment. Use filters to find exactly what you need by brand, condition, price range, and location.

2

Review Details

Check detailed photos, item condition, seller ratings, and reviews. Ask questions directly through our messaging system if you need more information.

3

Secure Checkout

Add items to your cart and checkout securely with Stripe. Your payment is protected with buyer protection, and we hold funds in escrow until you confirm receipt.

4

Receive & Confirm

Track your shipment and receive your item. Once you confirm everything is as described, the payment is released to the seller. If there's an issue, our support team is here to help.

For Sellers

1

Create Your Listing

Take clear photos of your equipment (up to 5 images). Add details including brand, model, condition, and any imperfections. Set a fair price based on market value.

2

Receive Orders

When a buyer purchases your item, you'll receive an instant notification via email and in-app. The item is automatically marked as reserved to prevent double sales.

3

Ship the Item

Package your item securely and ship it within 2 business days. Add tracking information to the order so the buyer can follow their shipment.

4

Get Paid

Once the buyer confirms receipt (or after 7 days), funds are released from escrow to your Stripe Connect account. Transfer money to your bank account at any time.

Safety & Trust

Secure Payments

All payments processed through Stripe with bank-level security. Your payment information is never stored on our servers.

Buyer Protection

Funds held in escrow until delivery confirmed. If item isn't as described, our dispute resolution team ensures fair outcomes.

Verified Sellers

All sellers verify their identity and connect a bank account. Build trust through transparent ratings and reviews.

24/7 Support

Our customer support team is available around the clock to help with questions, issues, or disputes.

Fees & Pricing

For Buyers

No buyer fees. The price you see is the price you pay (plus shipping if applicable).

For Sellers

  • Platform Fee: 10% of the sale price (competitive with other marketplaces)
  • Payment Processing: Stripe fees apply (typically 2.9% + €0.30)
  • Listing Items: Free - create unlimited listings
  • Payouts: Free instant transfers to your bank account

Example: If you sell a racket for €100, you'll receive approximately €87 after fees (€10 platform fee + ~€3 Stripe processing fee).

Ready to Get Started?

Join thousands of racket sports enthusiasts buying and selling quality equipment.

How It Works - EpicRackets