Privacy Policy
Last updated: 11/30/2025
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account
- Create a listing
- Make a purchase
- Contact customer support
- Use our mobile app or website
This information may include: name, email address, phone number, shipping address, payment information, and profile information.
2. How We Use Your Information
We use the information we collect to:
- Process transactions and send transaction notifications
- Provide customer support
- Send important account and service updates
- Improve our platform and develop new features
- Prevent fraud and abuse
- Comply with legal obligations
3. Information Sharing
We share information only in the following circumstances:
- Between buyers and sellers: To facilitate transactions
- Service providers: Third parties who help us operate (e.g., Stripe for payments, Supabase for database)
- Legal requirements: When required by law or to protect rights
- Business transfers: In connection with merger, sale, or acquisition
We never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure payment processing via Stripe
- Regular security audits
- Access controls and authentication
5. Your Rights (GDPR)
If you are located in the European Economic Area, you have certain rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
- Restriction: Request limitation of processing
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze how you use our platform
- Improve user experience
You can control cookies through your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: privacy@epicrackets.com